D

Workers deliver case management and case work intervention services to clients. They work under broad direction from senior managers. Case management is a collaborative process designed to help an individual to achieve a specified goal. To be successful, you need skills in service coordination, communication, networking, risk management, occupational health and safety, and matters specific to case management.

It prepares you for case management roles in the community services sector, including:
Family support services
Government and non-government agencies
Sexual health and family planning services
Community and women's health centres
Outreach services
Drug rehabilitation services
Refugee support services
Youth centres

Recognition of prior learning

Recognition of Prior learning (RPL) is “the acknowledgement of the skills and knowledge” that you have gained through previous studies, work and life experiences. If RPL is granted, this will mean that you will not have to complete the study or assessments for a unit or units of competency experiences. If RPL is granted, this will mean that you will not have to complete the study or assessments for a unit or units of competency.