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This qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team. The Diploma of Business Administration provides managerial level training for clerical and administrative personnel. You will gain essential skills that will prepare you for a range of administrative careers, including office manager, senior executive assistant, personal assistant and administrator.

What will you achieve from this course?

The Diploma of Business Administration is designed to provide you with a planning and organisational perspective of administration, which builds upon your existing computer skills using complex technical features.

Recognition of prior learning

Recognition of Prior learning (RPL) is “the acknowledgement of the skills and knowledge” that you have gained through previous studies, work and life experiences. If RPL is granted, this will mean that you will not have to complete the study or assessments for a unit or units of competency.

Entrance requirements

A student may be required to pass a qualifying examination in basic computing, written communication and basic mathematics and statistics before enrolment is approved.

Units of competency

• Manage meetings
• Plan and manage conferences
• Plan or review administration systems
• Manage business document design and development
• Manage projects
• Promote innovation in a team environment
• Develop workplace policy and procedures for sustainability
• Manage quality customer service