C

This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Compulsory (6 required):

• Organise meetings
• Write complex documents
• Prepare financial reports
• Implement workplace information system
• Design databases
• Design and develop complex text documents
• Design and develop complex spreadsheets
• Organise business travel

Electives (4 required):

• Establish networks
• Administer projects
• Promote innovation in a team environment
• Monitor a safe workplace
• Identify risk and apply risk management processes
• Address customer needs
• Coordinate business resources
• Maintain business technology
• Coordinate implementation of customer services strategies
• Make a presentation
• Promote products and services
• Undertake marketing activities
• Manage patient record keeping system