C

Employees meet and greet customers/clients and may operate a telephone switchboard as well as performing a range of other office duties.

Core Units (1 required)

• Participate in OHS processes

Elective Units (11 required)

• Deliver a service to customers
• Work effectively in a business environment
• Work effectively with others
• Process and maintain workplace information
• Handle mail
• Communicate in the workplace
• Produce simple word processing documents
• Create and use spreadsheets
• Communicate electronically
• Participate in environmentally sustainable work practices
• Organise and complete daily work activities